---
title: BlueSoleil Not Compatible with Windows 11
description: If you're using BlueSoleil software to connect Smarting devices to our Windows app, please note that BlueSoleil is not compatible with Windows 11. Instead of using BlueSoleil, you can connect via a Bl
---

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1. [Smarting](https://support.mbraintrain.com/smarting?hsLang=en)
2. [BlueSoleil troubleshooting](https://support.mbraintrain.com/smarting?hsLang=en#bluesoleil-troubleshooting)

# BlueSoleil Not Compatible with Windows 11

If you're using BlueSoleil software to connect Smarting devices to our Windows app, please note that **BlueSoleil is not compatible with Windows 11.**

Instead of using BlueSoleil, you can connect via a Bluetooth 5.0 dongle. Please see this article for instructions - [How to connect Smarting using a Bluetooth 5.0 dongle](https://support.mbraintrain.com/how-to-connect-smarting?hsLang=en)

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